Organisation : Justice Connect
Work type : Part-time, Contract/Temporary
Profession : Legal
Sector : Law, Justice & Human Rights
Salary type : Annual Package
Salary : $71,875.27 per annum (pro rata) (plus 11.5% superannuation) with annual leave loading and generous salary packaging options.
Application closing date : 28 Apr, 2025
About the organisation
In the face of rising levels of unmet legal need, Justice Connect designs and delivers high impact interventions to increase access to legal support and progress social justice.
Justice Connect’s Access Program is a multidisciplinary team of in-house legal, data, project, and service design expertise. We collaborate to increase access to legal assistance and progress social justice by responding quickly to a wide range of legal problems with a particular focus on disaster response, financial rights and employment law problems. We have expertise in dealing with issues that have escalated to court proceedings with a long history of running court-based services across a range of jurisdictions.
Our legal services use a range of approaches including specialist advice, pro bono referrals (leveraging our network of over 10,000 pro bono lawyers) and online resources to help people experiencing legal problems. We also operate weekly pro bono clinics for help seekers involved in litigation in Victorian courts, Federal courts and VCAT.
Our strategy commits us to identifying ways to scale legal help with digital solutions, including our in-house developed digital platform, Justice Connect Answers (JCA). We seek to identify and respond quickly to emerging legal need in the community. In all our work, we centre client experience and our commitment to impact.
Our ideal candidate
You'll bring to the team experience in the following areas:
- Client Centered - ability to provide client centered assistance to a diverse range of people seeking legal support
- Attention to detail - ability to diligently seek and maintain client and matter information, progress work in an orderly and efficient manner, and provide detailed information
- Time management and adaptability - ability to efficiently plan and prioritise workload, and adapt to changing circumstances
- Communicate effectively - communicate clearly, actively listen, and respond with understanding and respect.
Candidates will need to demonstrate commitment to Justice Connect's vision, strategy and values.
About the role
In this role, you’ll work to
- Assisting help-seekers approaching Access Program to determine the most suitable support we can provide and progress their queries where eligible
- Conducting intake and taking detailed instructions from help-seekers to determine their legal issue, the support options available, and provide guidance on next steps as their matters progress
- Working closely with Access Program lawyers and project staff to progress service deliverables and broader Access Program initiatives
- Collaborate with other paralegals and Access Program staff to share workload and respond to changes in circumstance efficiently and collaboratively
A week in this role
If you were here last week, you would have:
- Triaged incoming enquiries to the Access Program, including taking client details, assessing initial eligibility and suitability
- Conducted detailed client intake discussions to seek out important matter-related information and documents
- Attended a team meeting to discuss ongoing cross-team activities on our Annual Plan
- Assisted the team with clinic administration and appointment coordination
How to apply
Please upload your resume and a cover letter which outlines your skills and experience that will help you achieve success in this role.
For further information contact Hannah Muller on 02 8599 2110
Applications will be accepted until the position is filled.
Important role information
The position reports to Lawyer (level 2) Access Program.
Employment is part time (30 hours per week) fixed term 30 June 2026.
The salary for this role is $71,875.27 per annum (pro rata) (plus 11.5% superannuation) with annual leave loading and generous salary packaging options.
This role can be based at our Melbourne or Sydney CBD offices with 40% of the month in the workplace with hybrid working arrangements.
Please quote in application: Paralegal via Pro Bono Australia.
Sector: #Law_Justice_and_Human_Rights
